Terms and Conditions
These Terms and Conditions (“Terms and Conditions”) apply to all engagements and services provided by The Salary Negotiator, L.L.C. (“The Salary Negotiator” or the “Business”) to any individual or organization (the “Client”) and constitute the contract governing such services. The Salary Negotiator provides career and personal coaching to clients during the job offer and salary negotiation process (the “Services”). The date on which the Client requests Services from The Salary Negotiator is considered the start date of the Services.
Payment for, or participation in, the Services constitutes the Client’s acceptance of these Terms and Conditions, whether such acceptance occurs in person, in writing, by phone, or through any electronic means. The Client accepts full responsibility for their decisions and actions, and The Salary Negotiator does not guarantee any specific outcome.
Services
The Salary Negotiator will support the Client throughout the offer negotiation process. This support includes answering questions, developing strategy, and providing guidance tailored to the Client’s specific situation and offer package.
The Salary Negotiator will make reasonable efforts to respond to emails within three (3) hours during standard business hours. Standard business hours are Monday through Friday, from 8:00 a.m. to 6:00 p.m. Pacific Time. The Salary Negotiator may, at its discretion, be available outside of these hours; however, communication should be limited to standard business hours whenever possible.
The Client acknowledges and accepts full responsibility for their own decisions and course of action throughout the coaching engagement. The Salary Negotiator does not provide analysis reports and does not provide financial, legal, immigration, or tax advice. The Salary Negotiator does not offer services outside the scope of career and negotiation coaching.
The scope and limitations of the Services are further governed by the remaining provisions of these Terms and Conditions.
Salary Negotiation Coaching Fees
The Salary Negotiator’s Services are provided on a fixed-fee basis. The Client agrees to pay a flat coaching fee (“Coaching Fee”) for the Services, regardless of the final compensation outcome. The Coaching Fee covers all coaching support, strategy development, communication drafting, compensation analysis, and guidance provided throughout the negotiation coaching process.
The Coaching Fee is due at the time the Client enrolls in the Services. The Coaching Fee is not contingent on the Client receiving a specific outcome, compensation increase, or accepting any offer. The Client is responsible for providing any documentation reasonably requested by The Salary Negotiator to deliver the Services effectively.
Guaranteed Increase Refund Policy
The Salary Negotiator offers a Guaranteed Increase Refund Policy (“Guarantee”) to eligible Clients. Under this Guarantee, if the Client does not secure at least a $10,000 increase in Total Compensation – including but not limited to base salary, performance or target bonuses, equity, commissions, and sign-on bonuses (“Total Compensation”) – between the initial offer and the final negotiated offer, the Client will be eligible for a refund of the Coaching Fee.
To qualify for this Guarantee, the following conditions must be met:
Compensation Threshold: The Client’s role must have an initial base salary of at least $130,000 per year.
Negotiation Status: The Client must not have started negotiating or engaged in any compensation-related discussions with the employer prior to enrolling in the Services.
Role Type: The Guarantee does not apply to new-grad offers, intern-to-full-time conversions, contractor-to-full-time roles, hourly-based roles, roles with startup companies, or government agency roles.
Adherence to Guidance: If the Client deviates from or does not follow The Salary Negotiator’s strategic guidance throughout the negotiation process, the Guarantee will be void.
Documentation Requirement: The Client must provide documentation confirming the initial offer details and final offer terms to verify eligibility.
If the Client has multiple offers, the Guarantee applies only to the negotiated offer that yields the greatest increase in Total Compensation.
If the Client meets all eligibility conditions and the negotiated increase is less than $10,000 in Year 1 Total Compensation, the Client may be eligible for a full refund of the Coaching Fee.
The Client may not be eligible for a full refund if an offer is frozen or rescinded due to market conditions, or if the Client does not receive an offer after interviewing. In such cases, the Client may be eligible for a partial refund.
Invoicing and Payment
Fees are payable in advance of the kickoff of the Services unless otherwise agreed. If payment has not been received from the Client, The Salary Negotiator is not obligated to provide the Services.
The Salary Negotiator utilizes electronic invoicing through a third-party provider, and the Client agrees to pay any invoice for Services within seven (7) days of receipt.
Payment must be made through the payment methods offered by the third-party payment processor. Unless otherwise agreed or expressly provided herein, all payments for the Services are irrevocable, non-refundable, and non-creditable.
For any unpaid invoice not paid in full within fourteen (14) days of issuance, a late payment charge of 1% per day (or the maximum amount permitted by law, if less), calculated from the due date until payment is received, shall be due and payable to The Salary Negotiator. In addition, the Client shall indemnify The Salary Negotiator for all costs, including reasonable attorneys’ fees and disbursements, incurred in collecting any unpaid amount.
Eligibility for Coaching
The Salary Negotiator’s coaching Services are designed for mid-level and senior career professionals, including individual contributors, people managers, directors, vice presidents, and executives. The Salary Negotiator works with clients who have at least one to two years of professional experience and whose roles offer an initial base salary of at least one hundred thirty thousand dollars ($130,000) per year.
The Salary Negotiator does not provide Services for new graduates, interns, contractors, temporary workers, government agency roles, or hourly-based roles. For these roles, The Salary Negotiator recommends utilizing its Salary Negotiation Courses to learn applicable negotiation strategies.
Clients who do not meet the criteria above may still book Services; however, such Clients acknowledge that no increase in compensation is guaranteed and that they are not eligible for the Guarantee or any other compensation-based guarantees or refunds.
Confidentiality
To use the Services or the website www.thesalarynegotiator.com (“Website”), which is owned and operated by The Salary Negotiator, The Salary Negotiator may seek Confidential Information, or the Client may offer or provide a comment, image, video, audio recording, e-mail address, phone number, street address, billing information, username and password, preferences, interest, assignments or any other personally-identifying information (“Confidential Information”) by submission to The Salary Negotiator. By providing such Confidential Information, the Client expressly grants The Salary Negotiator permission to use and store such information. In turn, The Salary Negotiator will use their best efforts to maintain Confidential Information in a safe, secure, and confidential manner in accordance with these Terms and Conditions and our Privacy Policy.
All Confidential Information will be held in confidentiality and will not be disclosed to third parties, except that The Salary Negotiator may disclose Confidential Information and personally identifiable information as follows:
Pursuant to the terms in the Terms and Conditions, Privacy Policy, and Disclaimer;
If The Salary Negotiator is required to do so by law;
In the good-faith belief that such action is necessary to conform to the law;
To comply with any legal process served on The Salary Negotiator;
To protect and defend our rights or property or those of The Salary Negotiator’s clients or users, and/or;
To act as immediately necessary in order to protect the personal safety of our clients, users, or the public.
The Salary Negotiator will not sell, distribute or lease Confidential Information to third parties unless The Salary Negotiator has the Client’s permission or is required by law to do so.
The Salary Negotiator reserves the right to collect and anonymize compensation, benefits, and job offer details, including but not limited to compensation, company benefits, and vesting schedules, from information or documents shared by the Client. The anonymized information collected may be used to help other clients same as the Client has benefitted from the collective knowledge gathered prior to the Services. Anonymized information collected may be used for advertising and marketing purposes by The Salary Negotiator.
Intellectual Property
The content provided through the Services and on the Website is protected by US Patent and Trademark laws, copyright laws, and other intellectual property laws. This Services and Website contain original work that has been created for the sole use of The Salary Negotiator and is considered intellectual property and is protected under Federal Intellectual Property Laws which prevents unauthorized use of our materials. These materials may include, but are not limited to: trademarked and copyrighted material, as well as any and all original works on our Website and within the content provided in the Services, including but not limited to website design, layouts, templates, scripts, graphics, words, content, information, documents, data, our logo, artwork, color scheme, branding and/or placement of same on Website, to the extent protectable, and any and all other information accessible through the Website or delivered during the Services, which constitutes proprietary information. This protection also includes any and all content that has been delivered during the Services and appears on the Website, including articles, blog posts, strategies, and any other text whether or not authored by us. All proprietary information and content hereinafter identified as (“Content”).
Limited Liability
The Salary Negotiator will seek to enable the Client to improve their compensation and to work toward their desired outcomes. Outstanding results may be achieved when Clients commit to the process and follow the strategic guidance provided. However, The Salary Negotiator makes no guarantees regarding any specific compensation increase or outcome.
Except as expressly provided in these Terms and Conditions, The Salary Negotiator makes no guarantees, representations, or warranties of any kind, express or implied, with respect to the Services provided. The Salary Negotiator shall have no liability for any loss incurred by the Client, whether financial or otherwise, following commencement of the Services, nor for any perceived failure by the Client, whether justified or otherwise, to achieve a material improvement in compensation or to attain any desired outcome or goal.
In no event shall The Salary Negotiator be liable to the Client for any indirect, consequential, incidental, exemplary, punitive, or special damages arising out of or related to the Services. Notwithstanding any damages the Client may incur, The Salary Negotiator’s total liability under these Terms and Conditions, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to The Salary Negotiator for the Services.
Indemnification
The Client agrees to indemnify and hold harmless The Salary Negotiator and its directors, officers, agents, contractors, and employees (each, an “Indemnified Person”) from and against any losses, liabilities, damages, claims, or expenses (including reasonable attorneys’ fees and costs) arising out of or relating to: (1) the Client’s actions, decisions, or conduct during or after the negotiation process; (2) the Client’s breach of these Terms and Conditions; or (3) the Client’s misuse of the Services.
The Client further agrees to reimburse each Indemnified Person for all reasonable expenses incurred in investigating, preparing, pursuing, or defending any action arising from such matters. Nothing in this clause shall require the Client to indemnify an Indemnified Person for that person’s gross negligence or willful misconduct.
Disclaimer
Content shall be used solely to provide educational information to the Client and all visitors to the Website. Any Content contained on the Website, or content Client receives from the Services, or due to agreeing to an opt-in to an email list, freebie, or otherwise, is solely for educational and informational purposes only. The Salary Negotiator does not guarantee any specific results, changes, gains, outcomes, financial, or legal, through the use of our Website or Services. The Client acknowledges and agrees that the use of our Website or Services is purely voluntary.
The Client acknowledges and agrees that visiting our Website, use of the information contained herein, and requesting to use the Services are done on a voluntary basis. The Salary Negotiator is not responsible or liable for any harm or damage to the Client resulting from direct or indirect use of materials or Content contained on our Website or through our Services. The Client agrees to hold The Salary Negotiator harmless from any damages directly or indirectly resulting from the Client’s use of Content and agrees to not make any claims against The Salary Negotiator herein.
The Client also understands and acknowledges that The Salary Negotiator is not a lawyer, certified accountant, counselor, or any other licensed professional, nor does The Salary Negotiator hold their coaches to be. The Website and the Services provided are not to be relied upon in any way as legal, financial, or business advice. Nothing on the Website or in our Services, nor anything distributed via email is intended to take the place of professional advice received via a consultation with a lawyer, accountant, financial advisor, business consultant, or other experts regarding the details of the Client’s specific business or life.
Dispute Resolution
If a dispute arises out of these Terms and Conditions that cannot be resolved by mutual consent, the Client and The Salary Negotiator agree to attempt to mediate in good faith for up to thirty (30) days after the notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
Governing Law
The Terms and Conditions shall be governed by the laws of the State of Washington regardless of the conflict of laws principles thereof.
Termination
The engagement between The Salary Negotiator and the Client will conclude when all Services have been delivered. Because the Coaching Fee is paid in advance and is not contingent on the outcome of the negotiation, The Salary Negotiator fulfills its obligations upon delivering the agreed-upon Services and once a final negotiated offer has been received.
The Salary Negotiator reserves the right to refuse, suspend, or immediately terminate the provision of Services at any time, for any reason, with or without notice. This right may be exercised at the sole discretion of The Salary Negotiator. If termination occurs before all Services have been delivered, The Salary Negotiator may, at its sole discretion, issue a partial refund for the portion of Services not yet provided. The Salary Negotiator is under no obligation to provide an explanation for termination, and the Client acknowledges that such decisions are not subject to appeal.
Early Termination
In circumstances including but not limited to inappropriate or unprofessional behavior by the Client, harassment, abusive communication, actual or potential conflicts of interest, or any conduct that impedes the ability of The Salary Negotiator to deliver the Services, The Salary Negotiator may decline to continue providing Services. When practicable, reasonable notice will be provided. If early termination occurs prior to completion of the Services, The Salary Negotiator may, at its discretion, refund a portion of the Coaching Fee corresponding to the Services not yet delivered.
The Client acknowledges that The Salary Negotiator is not liable for any damages, losses, or claims arising from the termination of Services under this clause.
SMS Messaging Terms
If you sign up for SMS messaging from The Salary Negotiator you can expect to receive up to 1-3 SMS messages from The Salary Negotiator per week after signing up. To opt out, reply “STOP” to stop receiving SMS messages from The Salary Negotiator. Message and data rates may apply and vary based on your carrier and/or plan.
Agreement
By requesting Services from The Salary Negotiator whether in person, in writing, by phone, or by other electronic means, the Client agrees to these Terms and Conditions outlined herein.
Contact
Should you have any questions about these Terms and Conditions, please contact info@thesalarynegotiator.com.
WEBSITE DISCLAIMER
The website www.thesalarynegotiator.com (“Website”) is owned and operated by The Salary Negotiator L.L.C. (hereinafter “we” “us” “our”). By entering and using this website, you (hereinafter “you” “visitor” “your”) acknowledge that you have read and agree, understand and accept the terms set out in this Disclaimer. Should you choose not to agree to this disclaimer, you are directed to immediately cease use of this website, articles, blogs, e-mails, videos, social media, or services (collectively “Materials”). Continuing to use this website acknowledges that you are bound by the terms set forth in this Disclaimer.
Terms of Use
By accessing this Website you acknowledge that you are at least 18 years of age and have the required mental capacity to enter into and abide by the terms of this Disclaimer. Use of this Website by anyone under 18 is strictly prohibited by us. By accessing this Website you are agreeing to the terms of this Disclaimer as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with this Disclaimer, please cease visiting our Website and do not use our services. This Disclaimer is subject to changes and/or updates, and we are not bound to provide notice of such changes or updates. We reserve the right to make changes or updates at any time and hereby informs all Visitors that the burden is on the Visitor to check the Disclaimer for updates from time to time. By continuing to use Website and the content we produce, you agree to be bound by the most updated version of the Disclaimer, whether or not you have read it. This site and Materials offered are not associated, affiliated, endorsed or sponsored by any other website unless specifically stated herein.
No Legal or Financial Advice
The information, advice, and interactions presented on this Website, including ideas, concepts, suggestions, techniques, and other materials, are educational and informational in nature and are not considered legal or financial advice. We are not licensed to provide legal or financial services. Our services are not and should not be substituted for legal or financial counseling or any other type of professional advice. You should seek appropriate counsel for your own situation.
No Guarantees
The testimonials on this website are actual results and are not intended to represent or guarantee that you or any other person or entity will achieve the same or similar results. You agree that we have not made any guarantees about the results of taking any action, whether recommended on this Website or not. We share educational and informational resources that are intended to help you succeed in career conversations and salary negotiations. You also recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of us.
No Endorsements
This Website may reference coaches and/or experts and may contain links to other websites which are not under the control of and are not maintained by us. We are not responsible for the content of those sites. These links are provided for your convenience, and we do not necessarily endorse the material on these sites and cannot be liable for their content. Visitor’s link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites.
No Professional-Client Relationship
Your use of this Website and implementation of any suggestions or resources is not intended to create a client-coach or any other type of professional relationship between the visitor and us and any of our coaches.
Visitor’s Personal Responsibility
By using this Website, you accept personal responsibility for the results of all your actions. You agree to accept personal responsibility for any harm or damage you suffer as a result of the use or non-use of the information available on this Website.
Errors and Omissions
Reasonable steps have been taken to ensure that the information contained on this Website is accurate, but we cannot represent that this Website is free of errors. The pages contained on this Website may contain technical inaccuracies and typographical errors, and you agree to conduct due diligence to verify any information prior to taking action.
No Warranties
WE MAKE NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. WE FURTHER MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Contact
Should you have any questions about this Disclaimer, please contact info@thesalarynegotiator.com.